Custom-built Incident workflow templates designed to work with response teams, standard operating procedures, and communication paths in an emergency to react, understand, and respond to incidents.
Build custom incident templates for your unique business needs and verticals. Automation reduces errors and improves workflow intelligence.
Automatically identifies response teams and sends alerts based on their on-call roles and foolproof escalation based incident priorities.
Real-world critical events are often unpredictable and static response plans may not account for all possible scenarios. With Zapoj Incident Management, all stakeholders have access to a common operating picture that turns passive business continuity plans into active tasks. This provides the necessary flexibility to add tasks on-the-fly when unanticipated scenarios arise, ensuring effective and efficient response to any critical event.
Insights and visibility at microscope depth and telescope breadth to gain complete information on how an incident was handled.
Unified platform, multiple critical event management products
Visual Risk Intelligence helps visualize and orchestrate critical events and assets. When a risk is detected near an asset or employee location, Risk Intelligence automatically generates an alert and provides tools to discover and take immediate action to mitigate the impact. This empowers your team to know early, know the Situation to take action.
Manages the aftermath of an IT Service Disruption, Interruption , Security Breach , Cyberattack, Change Management Issue also know as an IT Incident. The Goal is to handle the situation in a Predictable way that limits damage and reduces recovery time and costs.
Enables organizations to send notifications contact paths to individuals or groups using lists, locations, and Geo intelligence. This comprehensive notification solution keeps your contacts informed before, during and after all events like operational incidents, and emergencies.